PRIVACY POLICY

1. Scope

This policy covers Generatech AI's website, applications, APIs, and all tools for chat, visual, video, audio, and 3D content production. Privacy practices of third-party integrations are governed by separate policies.

2. Information We Collect

• Account information (name, email, password) — For service provision and authentication; stored as long as your account is active.
• Payment information (credit card, billing) — For payment processing; stored for 7 years in accordance with legal requirements.
• Content you create or upload (text, images, video, audio, 3D files) — For service provision; stored until deleted.
• Device and usage data (IP address, browser type, session data) — For service optimization and security; stored in anonymized form for 6 months.
• Approximate location (derived from IP) — For service improvement; stored for 30 days.
• Error and performance logs — For technical troubleshooting; stored for 1 year.

3. Legal Bases for Processing Personal Data

• Service provision and account management: Performance of contract
• Payment processing: Legal obligation
• Security and fraud prevention: Legitimate interest
• Marketing: Explicit consent (opt-in)
• Legal compliance: Legal obligation

4. Cookie Policy

Generatech AI Services use session cookies, analytics, and performance cookies. You can manage your cookie preferences from your account settings.

5. Information Sharing

Your personal data is never sold. Sharing only occurs with: our service providers (hosting, payment, analytics), for compliance with legal requests, to protect our rights or user safety, and in case of company merger/transfer (with notification to users). Anonymized data may be freely shared.

6. International Data Transfers

Your data may be processed on servers in the US and other countries. We use GDPR-compliant data transfer mechanisms.

7. Data Security

Administrative, technical, and physical measures compliant with ISO/IEC 27001 standards are implemented. In case of a potential data breach, users and relevant authorities will be notified within 72 hours.

8. Data Retention Periods

Your personal data is stored for the period necessary to fulfill the purpose of collection. When an account is closed or a deletion request is received, data is securely destroyed or anonymized.

9. User Rights

Every user has the following rights and can submit requests to support@generatech.ai:

• Access and data correction
• Deletion ("right to be forgotten")
• Restriction of processing
• Data portability
• Opting out of marketing communications
• Objection to processing based on legitimate interest

10. Children's Privacy

Our Services are not designed for children under 13. If you notice data has been collected accidentally, please immediately notify support@generatech.ai; the data will be deleted.

11. Policy Changes

When this policy is updated, the "Last Updated" date is changed and the policy is published on our website. Continuing to use the Services means you accept the new terms.

12. Contact

For all questions, requests, or complaints regarding privacy, please contact us at support@generatech.ai.